Bet789 Privacy Policy – How We Keep Your Personal Data Safe

This Privacy Policy bet789 Applies to all services on the platform. By using the bet789.id website or mobile app, you are deemed to have accepted this policy.

We handle your data in accordance with Bangladesh and international data protection regulations. If you have any questions after reading this policy, our support team is happy to help.

Bet789 collects only the information that is necessary. We never ask for anything beyond what is required. Here is what we collect:

At Registration:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Country & District of Residence
• Preferred Language & Currency

During KYC verification:

• Copy of National ID (NID), Passport, or Birth Certificate
• Selfie or Photo (if required)
• Proof of Address

Automatically Collected Information:

• IP address and login time
• Browser Type & Device Information
• Gaming Activity & Transaction History
• Cookie & Session Information

Bet789 uses the information it collects solely for the following purposes:

1. Account management: For registration, login, identity verification, and account security.
2. Payment Processing: To process deposit and withdrawal transactions.
3. Support Services: To resolve your issues and answer your questions.
4. Fraud Prevention: To ensure the security of your account and financial transactions.
5. Platform Improvement: Analytics data is used to enhance your gaming experience.
6. Legal obligations: To comply with lawful orders from government authorities or courts.
7. Promotional Communications: To inform you of new offers and bonuses, subject to your consent.

Bet789 does not sell your data to third parties. However, limited information may be shared in the following circumstances:

• Payment Provider: Only the information required to process bKash, Nagad, Rocket, and bank transactions.
• Game Provider: Evolution, Pragmatic, JILI – limited data shared for game operations only.
• Law enforcement agencies: Upon a valid written request from a court or government authority.
• Security Specialist: To investigate fraud and ensure cybersecurity.

Your information will not be shared in any other circumstance without your explicit consent.

Bet789 follows the highest industry security standards to protect your information:

• Across All Data Transfers TLS 1.3 / SSL 256-bit Encryption.
• Sensitive data stored in the database is kept in encrypted form.
• Regular third-party security audits and penetration testing.
• Two-factor authentication (2FA) is available.
• Automatic alerts for suspicious logins or transactions.
• Employee access to data is restricted to the minimum necessary (Least Privilege).

Bet789 retains your data only for as long as necessary:

• Account information: For the duration the account remains active, and for 5 years after closure.
• Transaction History: Up to 7 years as required by legal obligations.
• KYC documents: Up to 5 years after verification.
• Log Files: 3 months to 1 year.
• Cookie Information: 1 day to 2 years, depending on the cookie type.

After the designated period, data is securely deleted or anonymised.

Bet789 uses several types of cookies on its website. Cookies are small data files stored in your browser.